Frequently Asked Questions (FAQs)
Our pillows are made from high-quality, eco-friendly materials including natural latex, kapok fiber, Tencel Lyocell, organic cotton, and wool. We prioritize sustainability and comfort in all our designs.
Yes, we source GOTS (Global Organic Textile Standard) and GOLS (Global Organic Latex Standard) certified materials for our products, ensuring they meet the highest standards for environmental and social responsibility.
We offer Standard, Queen, and King-size pillows:
- Standard: 20 x 26 inches
- Queen: 20 x 30 inches
- King: 20 x 36 inches
Each size is designed for optimal comfort and support.
We offer five unique pillow combinations to suit different sleep preferences:
- Natural Latex Core + Kapok Fiber Filling + Tencel Lyocell Cover
- Firm support with a plush feel and moisture-wicking cover for breathability.
- Wool Core + Kapok Fiber Filling + Organic Cotton Cover
- Temperature-regulating and hypoallergenic with a soft, natural feel.
- Natural Latex Core + Wool Layer + Tencel Lyocell Cover
- Combines firm support with the temperature regulation of wool and a breathable Tencel cover.
- Natural Latex Core + Tencel Lyocell Cover
- Simple, firm support with a smooth and cooling Tencel outer layer.
- Wool Core + Organic Cotton Filling + Tencel Lyocell Cover
- Soft and cushioned feel with breathable and eco-friendly materials.
At this time, we offer five different pillow combinations designed to suit a variety of sleep preferences, including firmness and temperature regulation. We do not offer custom sizes, but we are confident one of our options will meet your needs!
Once your order is placed, it typically takes 1-2 business days for processing and shipping. Standard shipping times vary depending on your location, but most orders within the U.S. arrive within 3-5 business days.
Yes! We offer Free Standard Shipping on all orders over $99 within the contiguous U.S. states. For orders under $99, shipping rates will be calculated at checkout.
Our pillows come with removable, machine-washable covers. We recommend spot cleaning the pillow itself with a damp cloth and allowing it to air dry.
We offer a 60-night satisfaction guarantee. If you're not happy with your pillow, you can return it within 60 days of receiving it. Please refer to our Return Policy for detailed instructions.
Yes, our pillows come with a 24-month limited warranty, covering material defects and faulty workmanship. Please see our Warranty Policy for more information.
Yes! Once your order is shipped, you will receive a confirmation email with tracking information so you can follow your order's journey to your doorstep.
We recommend taking our Pillow Finder Quiz or reaching out to our team for personalized recommendations based on your sleep position, firmness preferences, and any other specific needs.
Currently, we only ship within the U.S. We hope to offer international shipping in the future.
You can reach us via email at [email protected], and we’ll be happy to assist you with any questions or concerns.